Shipping Policy
At Katt's Mania, every custom product is made especially for each customer. Because our products are personalized and produced on demand, processing and delivery times may vary depending on the product, destination, and selected shipping method.
1. Processing Times
Each order is custom made after purchase. Production time may vary depending on product availability, order volume, and the print provider. Once the order is produced and shipped, the customer will receive tracking information by email.
2. Estimated Delivery Times
Estimated delivery times are shown at checkout based on the customer's delivery address and the available shipping method selected. Delivery times may vary due to carrier delays, weather conditions, peak seasons, or other factors outside our control.
3. Shipping Cost and Coverage
Shipping is calculated at checkout based on the delivery address, product, and selected shipping method. Available options may include Economy or Standard shipping depending on the product and destination. The final shipping cost will always be shown before payment.
4. Tracking Information
Once the order ships, we will send an email with the tracking number so the customer can follow the delivery status.
5. What if there is an issue?
If there is any issue with the delivery, the customer can contact us at support@kattsmania.com with their order number. We will review the case and help resolve it as quickly as possible.