Shipping Policy

At Katt's Mania, we take it very seriously that your custom art piece reaches your hands in perfect condition. We know that when you order something personalized, expectations are high, and we work hard to exceed them.

1. Processing Times

Every item you order is a unique creation. Therefore, our specialists require 24 to 72 business hours to process, verify, and prepare your order before it is handed over to the carrier.

2. Estimated Delivery Times

  • Under normal circumstances: The average delivery time for orders is 3 to 5 business days.

  • Logistical considerations: Our commitment is speed, but external factors beyond our control (such as weather conditions, peak seasonal demand, or carrier distribution center delays) may occasionally cause variations in transit times.

  • Real-time tracking: Don't worry about “where is my order?” The moment your creation leaves our facility, you will receive an email with your tracking number so you can watch its journey right to your doorstep.

3. Shipping and Coverage

Currently, our logistics focus is optimized to ensure the best service experience. If you have any questions regarding your delivery address or need special assistance, our support team is at your service at support@kattsmania.com.

4. What if there is an issue?

While we work with top-tier logistics partners, if any issue were to arise with the delivery of your package, email us at support@kattsmania.com with your order number. We will resolve any situation with the priority you deserve.